Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law.


Warranty Information
All products are covered by the manufacturer’s warranty as well as any other warranty required by law. General warranty information for each manufacturer may be obtained by contacting the manufacturer directly.
Use the product according to the manufacturer's instructions. Abuse or misuse may void your warranty coverage.
Product warranties do not cover damages caused by the product, or time and expense in getting the damage repaired/replaced.
Product warranties allow for either repair or replacement of product that has been deemed defective by the manufacturer.
Product warranty may cover only personal uses—as opposed to business uses—of the product.
In no event will PoshHaus.com (RK Parisi Enterprises, Inc.) be liable for any damages in excess of the fees paid by you in connection with your purchase.


Shipping
Transit days for ground shipments and 2-3 Day service, are business days and do not include weekends or holidays.

We do not ship to any International destination.

We do not ship to APO/FPO addresses.

We do not ship to Alaska, Hawaii or Puerto Rico.

Orders are shipped via UPS, FedEx or USPS. A physical address is required for UPS and FedEx.

***Oversized Freight/LTL Freight***
CLICK HERE for shipping and receiving check-list on oversized orders shipping via LTL freight

UPON THE ARRIVAL OF YOUR ORDER PLEASE FOLLOW INSTRUCTIONS BELOW:
Inspect all packages at the time of delivery BEFORE signing the receipt.
Please open Top of the box and inspect the item. If there is any damage, big or small, please note on the receipt before signing.


Things to look for:
If arrived with NO PALLET
Shrink wrap is Torn
Any Dents on Box
Crack on Counter Top
Arrived with NO Straps
Wet or Dirty Box
*Be as picky as possible and note all damages to box it will only benefit you in case of damages inside the shipment*

The Bill of Lading is a binding contract, by signing it without proper notations means that the shipment was received in good order and condition. Without proper notations the carrier will deny any claims filed which may jeopardize our ability to send you a replacement.


Missing Items Policy
Please inspect the merchandise immediately when you receive it. We cannot honour ANY complaints on visible defects after the product has been cut or installed. In the event that all material is not delivered, please call us immediately. It is important to mark on your delivery receipt or bill of lading at the time of delivery any missing parts or boxes.
If you believe you have received the wrong product please verify the item number of the item(s) you received compared to you order confirmation and/or invoice. If it does not match, please REFUSE this delivery and contact us immediately.

Freight Claim Policy
All claims for shortage/deduction must be made within 3 DAYS after receipt of goods.
Please follow the steps below so that your claim may be processed in a timely manner:
Provide a brief description of the issue.
Provide pictures clearly showing the issue.
Include your contact information.
Preferred resolution, credit or replacement.

Custom and Special Orders
Special Order and custom items are manufactured just for you and therefore more often than not your order is non-cancelable and the parts are non-returnable. Prior to placing the order for these type items we will ask you to sign a Special Order Consent form and return it to us.

We will provide a quotation identifying your price, the minimum quantity and the lead-time.

Here is our Policy regarding Custom & Special Order Items.

(1) Don’t order special order items unless you want them.
Many special order items are non-cancellable and non-returnable. At the very least, there will be a restock fee if we have to send them back.
Factory restock fees can be rough.

(2) Don’t order a special order item online if you are in a hurry.
We will process your order promptly but even the factories do not keep most of
these items instock. There will be production time and transit time.
If you need s special order item in a hurry, CALL US BEFORE PLACING YOUR ORDER, tell us what you need and when you need it.


(3) Realize we are not the factories.
Even when we obtain factory delivery estimates, sometimes things happen that we cannot control. We do our best and will keep a communication channel open with you regarding your order.

Order Acceptance
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason.

Website Errors
Despite our best efforts, a small number of the items in our catalog may be mispriced. In the event that an item is mispriced, Posh
Haus.com may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice.
PoshHaus.com attempts to be as accurate as possible. However, PoshHaus.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product you purchase from us is not as described, your sole remedy is to return it in unused condition.

Legal Jurisdiction and Venue
You agree that any legal action brought against PoshHaus a New Hampshire trade name held by RK Parisi Enterprises shall be governed by the laws of the State of New Hampshire without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on the PoshHaus.com websites, or any purchase made on an online marketplace shall be an appropriate federal or state court located in Cheshire County, New Hampshire.
Indemnification
You agree to defend, indemnify and hold Build.com harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the site.


Canceling an Open Order

You may cancel your order and receive a full refund provided your order has not been added to the shipping queue or shipped by either PoshHaus.com or the distributor. Most orders are shipped the same day they are received. Once an item is shipped or added to the shipping queue by either PoshHaus.com or the distributor the terms of our returns policy will take effect. In some cases a custom, special order item may be non-returnable and/or non-cancelable.

Warranty Information
All products are covered by the manufacturer’s warranty as well as any other warranty required by law. General warranty information for each manufacturer may be obtained by contacting the manufacturer directly.

  • Use the product according to the manufacturer's instructions. Abuse or misuse may void your warranty coverage.
  • Product warranties do not cover damages caused by the product, or time and expense in getting the damage repaired/replaced.
  • Product warranties allow for either repair or replacement of product that has been deemed defective by the manufacturer.
  • Product warranty may cover only personal uses—as opposed to business uses—of the product.
  • In no event will PoshHaus.com (RK Parisi Enterprises, Inc.) be liable for any damages in excess of the fees paid by you in connection with your purchase.

Shipping
Transit days for ground shipments and 2-3 Day service, are business days and do not include weekends or holidays.

  • Free Ground Shipping on orders over $149.99
  • Free Oversized Shipping (LTL Freight) on orders over $1,000.00
  • We do not ship to any International destination.
  • We do not ship to APO/FPO addresses.
  • We do not ship to Alaska, Hawaii or Puerto Rico.
  • Orders are shipped via UPS, FedEx or USPS. A physical address is required for UPS and FedEx.

UPON THE ARRIVAL OF YOUR ORDER PLEASE FOLLOW INSTRUCTIONS BELOW:

  • Inspect all packages at the time of delivery BEFORE signing the receipt.
  • Please open Top of the box and inspect the item. If there is any damage, big or small, please note on the receipt before signing.

Missing Items Policy
Please inspect the merchandise immediately when you receive it. We cannot honor ANY complaints on visible defects after the product has been cut or installed. In the event that all material is not delivered, please call us immediately. It is important to mark on your delivery receipt or bill of lading at the time of delivery any missing parts or boxes.

If you believe you have received the wrong product please verify the item number of the item(s) you received compared to you order confirmation and/or invoice. If it does not match, please REFUSE this delivery and contact us immediately.

Freight Claim Policy
All claims for shortage/deduction must be made within 3 DAYS after receipt of goods.

Please follow the steps below so that your claim may be processed in a timely manner:

  • Provide a brief description of the issue.
  • Provide pictures clearly showing the issue.
  • Include your contact information.
  • Preferred resolution, credit or replacement.

Custom and Special Orders
Special Order and custom items are manufactured just for you and therefore more often than not your order is non-cancelable and the parts are non-returnable. Prior to placing the order for these type items we will ask you to sign a Special Order Consent form and return it to us.

We will provide a quotation identifying your price, the minimum quantity and the lead-time.

Here is our Policy regarding Custom & Special Order Items.

  1. Don’t order special order items unless you want them.Many special order items are non-cancelable and non-returnable. At the very least, there will be a restock fee if we have to send them back.
  2. Factory restock fees can be rough. Don’t order a special order item online if you are in a hurry. We will process your order promptly but even the factories do not keep most of these items in-stock. There will be production time and transit time.
  3. If you need s special order item in a hurry, CALL US BEFORE PLACING YOUR ORDER, tell us what you need and when you need it.
  4. Realize we are not the factories. Even when we obtain factory delivery estimates, sometimes things happen that we cannot control. We do our best and will keep a communication channel open with you regarding your order.

Order Acceptance
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason.

Website Errors
Despite our best efforts, a small number of the items in our catalog may be mispriced. In the event that an item is mispriced, PoshHaus.com may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice.

PoshHaus.com attempts to be as accurate as possible. However, PoshHaus.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product you purchase from us is not as described, your sole remedy is to return it in unused condition.


Legal Jurisdiction and Venue
You agree that any legal action brought against PoshHaus.com a New Hampshire trade name held by RK Parisi Enterprises shall be governed by the laws of the State of New Hampshire without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on the PoshHaus.com websites, or any purchase made on an online marketplace shall be an appropriate federal or state court located in Cheshire County, New Hampshire.

Indemnification
You agree to defend, indemnify and hold PoshHaus.com harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the site.

Return or Replacement Policy

If you are not satisfied with your purchase, you may return it (some exceptions apply) within 14 days of receipt, for a refund, or a replacement - subject to the following:

  • Contact CS@poshhaus.com to receive a Returned Merchandise Authorization (RMA) number. Products cannot be returned without an RMA number.
  • Returned product will be assessed a 15% non-negotiable restocking fee plus any associated freight charges.
  • In order to be eligible for a refund, less shipping expenses, your returned merchandise must be in its original unopened new condition, as shipped, with all packaging, manuals, and paperwork intact and unaltered. Items removed from their 'blister-pack' display packaging do not qualify for a full refund.
  • Only the purchase price of the product is refundable. Customers remain responsible for the shipping and handling expenses incurred in shipping the item to them. If an item is offered with "Free Shipping," this means we are paying the freight on your behalf. If that product is returned for a refund, the shipping expenses incurred, will be deducted from the refund. If an item is refused, the carrier bills us for shipping both ways, and these expenses incurred on your behalf need to be deducted from your refund.
  • The issuance of an RMA# does not guarantee final disposition, as all returns are subject to our inspection. If the product you are returning is not in brand new, new condition, it will be subject to possible refusal or a restocking fee, of at least 10%. If your return is missing accessory components, or shows signs of wear and tear - restocking fees may be higher. So please limit your Returns to unopened items in their original condition with all documentation, packing material, and accessories intact. For specific restocking fees that may be applicable to your Return, please contact us.
  • Returns should be packed in an outer shipping carton, to avoid defacing the original box/packing of the product. The RMA# should be clearly inscribed on the shipping label. A copy of your invoice and Order # should be included, and your Return should be insured, with shipping costs pre-paid.
  • If the Return is due to our error, please contact us for a pre-paid Shipping Label, which would enable you to return the product at our expense.
  • There are product categories which are not returnable, due to hygienic, sanitary, or other reasons, as required by the respective Manufacturers. Please review the categories below to make sure that your purchase qualifies to be returned.

Non-Returnable Categories: Home and Kitchen Appliances; Personal Care; Special Order items, Any used product; others where indicated.
Purchases from these categories are final. In case any of these items is defective, Customer must return them to the respective
authorized service centers, for repair or replacement at the option of the Manufacturer. These items cannot be returned to the Merchant.

Privacy Policy:

Poshhaus.com is committed to privacy and security for all of our clients. Because we respect your right to privacy, we have developed a Privacy Statement as indicated below.
This privacy notice discloses the privacy practices for Poshhaus.com and RK Parisi Enterprises, Inc. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

Trademarks
All trademarks, service marks and trade names of RK Parisi Enterprises, Inc. used in the site are trademarks or registered trademarks of RK Parisi Enterprises, Inc.

Limitation of Liability
RK Parisi Enterprises, Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if RK Parisi Enterprises, Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a RK Parisi Enterprises, Inc. product is mistakenly listed at an incorrect price, RK Parisi Enterprises, Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. RK Parisi Enterprises, Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, RK Parisi Enterprises, Inc. shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by RK Parisi Enterprises, Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
RK Parisi Enterprises, Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to RK Parisi Enterprises, Inc..

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a RK Parisi Enterprises, Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
RK Parisi Enterprises, Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, RK Parisi Enterprises, Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, RK Parisi Enterprises, Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to RK Parisi Enterprises, Inc. in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless RK Parisi Enterprises, Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, RK Parisi Enterprises, Inc. may link to sites operated by third parties. However, even if the third party is affiliated with RK Parisi Enterprises, Inc., RK Parisi Enterprises, Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of RK Parisi Enterprises, Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, RK Parisi Enterprises, Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).