Unreliable
Andrey
11/12/2020
this review is after second powerbot essential died on me after warranty expired. 2 years of service is not enough to qualify the price paid.
i should not have bought the second one after my first died, but i thought it was a fluke. after the second vacuum died, i'm pretty sure it is just a bad manufacturing. no samsung vacuums for me anymore. probably no samsung products for me as well.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great feature
Kitto173
11/1/2018
Bought this as a gift. They love it. We enjoy watching it work around the house. The pets love it as well.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Does a great job, and doesn't get stuck on applian
Alexander777
9/3/2018
I love this specific vacuum because the design looks nice and it really gets the job done
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
the charger
Finfankat13
7/10/2018
i bought this in December but by June the charger wouldn't work, i had a red light that kept coming on so the vacuum didn't charge...I called Samsung and they had me mail it in i hope it's works longer. As far as the vacuum goes wow does it clean and goes under my beds...I love this machine now it's out for repairs and i don't like having to vacuum.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
No need for a house cleaner when you have a powerbot.
Oldgraymare
10/11/2017
I am 62 years old and disabled with spinal stenosis .
Cleaning my house wasn't possible . Not anymore I just turn on my vacuum and it does the work for me . Anyone in wheelchair or have other disabilities truly needs to have one of these vacuums . This is not a luxury this is a necessity . My daughter called the vacuum Rosie that's because anyone thats watched the Jetsons knows that's the name of the robot that cleans the house . It's truly a lifesaver for me and no more house cleaners .
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Much better than expected!!!
Mallcat
8/5/2017
I am very eager to write this review so others can benefit from this product. I am amazed at how intuitive this machine is. The thoroughness of cleaning is exceptional. It actually cleans better than my expensive upright which has remained in the closet since this machine arrived. It has no problem assessing the room to be cleaned and goes about it in a most methodical way, cleaning under and around furniture with ease. The cleaning time on each charge is sufficient for each room.
I honestly can find nothing I do not like about this machine. I highly recommend it to anyone considering buying a vacuum.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
liking it so far
nursecoll
7/8/2017
have only had ours for a couple weeks but have noticed the pet hair and fine dust filling up the dirt chamber. we didn't know what we were missing before we got our robot.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Nice Product
speedy2469
6/26/2017
This robotic vac does a good job, better then my upright.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Vacuum, Saves Time
MominKC
3/27/2017
This is a great robot vacuum. After having owned it for about 4 months, I feel I'm finally ready to give it a fair review. This is not a total replacement to your regular vacuum, rather a supplement. It has places where it shines and places where it just doesn't hit the mark.
Pros: Does an incredible job picking up dust and dog hair. The first time we ran it was after vacuuming with a Kirby upright. Clearly the robot does a better job than I do. We emptied the dust cup twice on the first level and 3 times on the second level. We consistently get a full dust cup on each level when we run it. It does a pretty good job of getting all of the square footage without missing anything. Some days are better than others, but does a pretty good job. Doesn't get stuck as long as you do a little pick-up prior to running. Does a pretty good job maneuvering around objects left in the path. If you want nice, straight vacuum lines though, pick up!
Cons: Will not completely replace your vacuum if you have a lot of tighter pile area rugs. This unit really shines on wood floors and wall-to-wall carpeting. Area rugs are a little harder. If you have an area rug with a black border, it will not be able to vacuum it at all, so keep your cannister vac handy for routine cleaning. Can fit under taller furniture, but doesn't get all the way under your cabinets. You get used to the prep and it still beats having to do all of it yourself.
Overall, we don't use our upright vacuum hardly at all. Still use the cannister vac for area rugs, or for baseboards, stairs, etc. It cuts a whole lot of time and effort from your weekly cleaning. The extra filter makes it easier to clean out the cup and run again when the battery is charged without having to wait for the filter to dry. Cleaning the brush is easy and straight-forward. Overall, very happy with the purchase. I hope the unit lasts a long time.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Love it / Hate it
DrBee57
3/3/2017
Only one reason why I can't give a good rating to our Samsung POWERbot.
But first let me say this is a really good vacuum. We wanted some thing to keep up with the pet hair in between regular vacuuming and it does a great job of that.
The Con is its navigation system just doesn't work as advertised.
It backs up into furniture and shuts down thinking its stuck when there is nothing in front of it.
We have a large area rug 10ft by 13ft, it won't vacuum this at all, it thinks patterns on the rug are barriers and wont cross them. I have even tried running it in manual over this rug and it wont move forward.
Samsung, please notify me if you come up with a software fix for this.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Good value
jebooz
9/15/2016
I have had it for only 2 weeks, but so far I am very happy with it. It is an excellent value.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Poor value overall
mca505
8/6/2016
Poor battery life- always needs recharging
Poor suction- have to use the device 2-3 times to clean the carpet.
Poor mapping- easily becomes stuck on furniture
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Good product - stopped working
Frank7777
7/17/2016
I HAVE HAD THIS FOR A MONTH AND USED IT ABOUT 20 TIMES AND IT JUST STOPPED WORKING
I LIKE THE PRODUCT , BUT I'M WONDERING IF THIS WILL HOLD UP OVER TIME?
AS I HAVE TO SEND IN FOR WARRANTY OF THIS PRODUCT ALREADY?
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
POWERbot Essential Cleaning Robot Vacuum is a great addition
PowervacFan
6/27/2016
We have had our Powerbot for a week now. It has been great. This is the first automatic vac we've had and we've been really surprised about its performance. On hardwood floors it works great navigating and cleaning. We have a Golden Retriever so the canister fills with fur and needs to be emptied after each use. Since we have two levels of floors, it needs to be moved manually between levels. One comment is there is not an easy handle to carry the 10 pound unit. As to the stairs between the levels, the cliff sensor works great and I have no worries that it will "go over a cliff".
On carpets it performed much better than our upright. It seems like the slow speed and meticulous patterns of the Powerbot really deep cleans the carpet. We ran it about 5 times to thoroughly clean the carpet. Now the carpet feels much lighter and fluffier. It did pick up a tremendous amount of fur.
Things we noticed other than the handle for carrying. Edge cleaning may not be its forte as it does not consistently head totally into the baseboard to clean and stands off from the baseboard when running parallel. The sensors work very well. The unit finds the charging station well on the hardwood floor but has difficulty when we have it on carpet.
We are very close to rating this a 5, but we'd reserve that for the perfect unit.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
the best
Jon565656
6/23/2016
The best money spent in log time excellent vacuum cleaner.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Be patient it seems to have a learning curve.
scotchdrnkr
5/25/2016
I have to admit the first couple of times I activated it I was not impressed. But It seems to have a learning curve. First time I used it did the same room twice and never went into the second room. Now it does both rooms. It has some issues with the floor vents., seem to confuse it. But over all it works as advertised. I was a little worried about the small canister but it seems to hold enough fur (2 cats and 2 dogs) to get the 2 rooms done before it fills up.
Now if it only had a timer feature to automatically do the floors at a certain time every other day that would be great.
If looking for a robotic vacuum I'd recommend it.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
My newest Best Bud, "Sammie"
DuckFan97404
5/24/2016
This robot vacuum is a kick to watch and it does a better job of cleaning than I expected. I am partially disabled and "Sammie" is a godsend. Part of the fun is trying to find him in one of my rooms when he gets lost looking for the base and shuts down.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Suction - Mediocre Nav
KIddad
5/13/2016
It just may be our home floor plan ( a large single story w/central rotunda attaching three hallways and 5 bedrooms) but POWERbot gets lost in the maze. The Bot's camera sensor navigation seems an an inadequate technology. The Bot really has some great suction, powerful drive wheels and a large see through easy to empty debris canister, although too tall to fit under a sofa. After the battery charge (20 minutes) is depleted the Bot performs search and rescue wall hugging to find its way back to the charger and may not make it back. It is rare for it to go directly back to the charging station. The restart at last position vacuumed feature following recharging doesn't work if the Bot was carried back to the charger and the voyage begins over again. We close doors to section off the house and that seems to help a little. Samsung may consider future versions using SmartThings (ST) wall-wort communications or GPS tech to help the Bot localize itself.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Works great. Perfect for someone who's disabled.
sacornel
3/30/2016
I'm disabled and using a traditional vacuum was getting too difficult. The Powerbot is a lifesaver. It cleans great and even under my bed where I normally can't reach with my old vacuum. I set it to Auto when I'm leaving for the day and I return to a clean house. I've noticed that if it transitions from hardwood to a rug, it might push the rug up a little, but it immediately corrects itself and continues to clean. I think this is because the vacuum is so flush to the surface. When it comes to noise, I don't use the 'normal' setting when I'm watching TV because it's a little too loud. However, there's a quiet mode that reduces noise and suction and that's perfect for watching TV. I wish this model had a scheduling feature that's found on the more expensive model. Sometimes I forget to turn the vacuum on when I'm leaving the house. This is a minor annoyance, but something I've grown accustomed to. All in all I'm really happy and I'm glad I chose this one over other manufacturers. P.S. I got a great deal at Amazon.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great time-saver
kdsd
2/27/2016
Very impressed with this robotic vacuum! It's a huge time-saver and our floors are now cleaner than ever. The first time we ran the PowerBot (shortly after vacuuming the house) it picked up a full container of dust that had been missed. It works well on our wood floors as well as bathroom tile and bedroom carpets. It's fast and easy to empty.
We run it about 3 times a week, and it can cover a large downstairs area on a single charge. When the battery is low it returns to base to recharge.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Samsung Cyclone Force
KnotHappening
2/6/2016
I have had the competitors cleaning bots for 8 years. I decided to purchase the Samsung product, as I have a house full of other Samsung products. The Samsung does not have the edge cleaning abilities that the competitors product does, cannot be programmed to run on a schedule, and in general is does not clean as well as the competitor. I like the height of the Samsung product as it keeps it from getting stuck under the sofa. I also like the variable noise/sound setting on the Samsung. (you can barely hear the low noise when the Samsung runs) The Samsung is very easy to remove and clean the compartments and runs on the battery for approximately one hour before returning to the cleaning station.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
run time
vacoldman
2/5/2016
has the power to get the job done. Very smoth running over carpet or flooring it does it all..
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
AWESOME Device
2BIGdogs
2/3/2016
This vacuum has been terrific! We have two golden retrievers who shed constantly. Letting this unit run around every couple of days allows our house to remain free of "floating" dog hair and saves us time by not having to do it ourselves.
In the next development of these I hope they have a "slightly" larger hopper for those of us with constantly shedding pets!!!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
